INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
Are your products cruelty-free?
Yes, Léclat is committed to offering cruelty-free beauty & healthcare products. We carefully select brands & products that do not test on animals & that meet our high ethical standards.
Are your products safe for sensitive skin?
Many of our skincare products are formulated to be gentle & suitable for sensitive skin. We recommend checking the product description for specific details on ingredients.
How long will it take to receive my order?
Delivery times vary based on your location. Orders typically arrive within 3-7 business days, You will receive an email with a tracking number once your order has been dispatched.
What should I do if I receive a damaged or defective product?
If you receive a damaged or defective product, please contact us at contact.leclatbeauty@gmail.com within 7 days of receiving your order. We will arrange for a replacement or refund as soon as possible.
Can I track my order?
Yes! Once your order is shipped, you will receive a tracking number via email. You can use this number to track the progress of your delivery through our shipping partner’s website.
How can I stay updated on new arrivals & offers?
Stay in the loop by subscribing to our newsletter & following us on social media platforms such as Instagram, & Facebook. You’ll be the first to know about new products, special promotions, & beauty tips.
Can I track my order?
If you have any questions or need assistance, our customer support team is here to help! You can reach us via email at contact.leclatbeauty@gmail.com or by phone at +966 54 720 0635.